These Terms and Conditions govern your use of the desk gaming platform in the Philippines. Please read them carefully before registering or placing any bets, as they set out your rights and responsibilities as a member.
Last updated: 1 January 2025. These terms apply to all registered members of the desk gaming platform operating in the Philippines.
By accessing, registering on, or using the desk gaming platform — whether through a web browser or the downloadable Android application — you confirm that you have read,understood, and agreed to these Terms and Conditions in full. Your continued use of the platform after any updates to these terms constitutes your ongoing acceptance of the revised version. If you do not agree with any part of these terms, you must stop using the platform immediately and close your account. These terms form a legally binding agreement between you and desk gaming, and they apply to all activities carried out under your registered account. Any person who uses the platform on your behalf is also bound by these terms, and you remain responsible for ensuring their compliance.
To register and use the desk gaming platform, you must be at least 21 years of age and a resident of the Philippines. By creating an account, you confirm that you meet both of these requirements and that online gaming is not prohibited under any law applicable to you personally. desk gaming reserves the right to request proof of age and identity at any time, and accounts found to belong to underage users will be suspended immediately and any funds forfeited in accordance with applicable regulations. It is your sole responsibility to ensure that your use of the platform complies with all local laws and regulations in your area of residence within the Philippines. Employees, contractors, and immediate family members of desk gaming and its affiliated companies are not eligible to hold player accounts or participate in any promotional programmes.
Each player is permitted to hold only one registered account on the desk gaming platform. Creating duplicate or multiple accounts — whether under the same name, email address, device, or payment method — is strictly prohibited and may result in permanent suspension of all associated accounts. When registering, you must provide accurate, complete, and up-to-date personal information, including your full legal name, a valid email address, and a contact number. You are responsible for maintaining the confidentiality of your login credentials and must not share your username or password with any other person. If you suspect that your account has been accessed without your authorisation, you must notify desk gaming support immediately so that appropriate security measures can be taken. desk gaming will not be held liable for any losses resulting from unauthorised account access caused by your failure to keep your credentials secure.
All transactions on the desk gaming platform are conducted in Philippine pesos (PHP). Deposits can be made via GCash, Maya, and supported local bank transfer channels, as detailed on the Deposit page. Minimum and maximum deposit amounts apply and are displayed at the time of transaction — these limits may vary depending on the payment method selected and your current VIP tier. Withdrawals are processed to the same payment method used for the most recent deposit, subject to identity verification and any applicable wagering requirements. desk gaming reserves the right to request supporting documentation before processing any withdrawal, including but not limited to a government-issued ID and proof of payment method ownership. Processing times for withdrawals vary by payment channel and are displayed in the platform's help section; desk gaming is not responsible for delays caused by third-party payment providers or banking institutions.
All games available on the desk gaming platform — including live casino tables and fish shooting games — are governed by individual game rules that are displayed within each game interface. Players are responsible for familiarising themselves with the rules of each game before placing bets. Bets placed and confirmed cannot be cancelled or reversed once the game round has commenced. In the event of a technical fault, disconnection, or system error during a game session, desk gaming will use available server-side records to determine the outcome of the affected round, and the platform's decision in such matters is final. Any attempt to exploit software bugs, use automated betting tools, or manipulate game outcomes through any technical means is strictly prohibited and will result in immediate account suspension and forfeiture of all associated balances. desk gaming reserves the right to void any bet or game result that is found to have been affected by a technical error or by prohibited conduct on the part of the player.
The desk gaming VIP programme is available to all registered Filipino players and operates on a points-based tier system, as described on the VIP page. Points are earned automatically based on qualifying bets placed across live casino and fish game categories, and tier advancement is calculated on a rolling basis according to the programme's current rules. VIP rewards — including cashback, deposit bonuses, and exclusive member benefits — are credited at desk gaming's discretion and are subject to the specific terms attached to each reward type. desk gaming reserves the right to modify, suspend, or terminate the VIP programme at any time, with reasonable notice provided to affected members where possible. Points and tier status are non-transferable between accounts and have no cash value outside of the rewards they unlock within the platform. Any attempt to artificially inflate points balances through collusion, bonus abuse, or other prohibited means will result in disqualification from the programme and potential account suspension.
desk gaming is committed to promoting safe and responsible gaming habits among all Filipino players. The platform provides tools and resources to help players manage their gaming activity, including the ability to set personal deposit limits and request self-exclusion periods — full details are available on the Responsible Gaming page. Players who believe they may be experiencing difficulties related to gaming are strongly encouraged to make use of these tools and to seek support from relevant organisations. desk gaming staff are trained to identify signs of problem gaming and may, at their discretion, reach out to players whose activity patterns suggest they may benefit from additional support. Self-exclusion requests are processed promptly and, once active, cannot be reversed for the duration of the exclusion period chosen by the player. The platform does not target or market to individuals who have self-excluded or who have been identified as vulnerable players.
The following activities are strictly prohibited on the desk gaming platform and will result in immediate account suspension, forfeiture of balances, and potential legal action where applicable. Players must not engage in money laundering, fraud, or any activity intended to circumvent anti-money laundering regulations. The use of automated scripts, bots, or any software designed to gain an unfair advantage in gameplay is forbidden. Collusion between players — including sharing information about live game hands or coordinating bets to manipulate outcomes — is prohibited across all game categories. Players must not attempt to access another player's account, exploit platform vulnerabilities, or interfere with the normal operation of the platform in any way. Any form of harassment, abusive language, or threatening behaviour directed at desk gaming staff or other players will result in immediate account termination. desk gaming cooperates fully with law enforcement authorities and regulatory bodies in the Philippines and will provide account information and transaction records when required by law.
The desk gaming platform is provided on an "as available" basis, and while every effort is made to ensure continuous and uninterrupted service, the platform does not guarantee that it will be free from technical errors, downtime, or interruptions at all times. desk gaming's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. The platform is not liable for any indirect, consequential, or incidental losses arising from the use of or inability to use the platform, including losses resulting from internet connectivity issues, device failures, or third-party payment provider delays. Nothing in these terms limits desk gaming's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. Players access and use the platform entirely at their own risk, and it is their responsibility to ensure that their device and internet connection are suitable for online gaming.
desk gaming reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, registered players will be notified via the email address associated with their account, and the updated terms will be published on this page with a revised effective date. It is your responsibility to review these terms periodically to stay informed of any changes that may affect your use of the platform. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must cease using the platform and may request account closure by contacting desk gaming support. Minor changes — such as corrections to typographical errors or clarifications that do not alter the substance of the terms — may be made without prior notice.
If you have any questions about these Terms and Conditions, or if you need assistance with your account, the desk gaming support team is available 24 hours a day, 7 days a week. You can reach the support team via the contact details provided within the platform's help section. For answers to the most common questions about account registration, deposits, gameplay, and the VIP programme, please visit the FAQ page before contacting support directly. Players who wish to raise a formal complaint should submit their query in writing to the support team, who will acknowledge receipt within one business day and aim to resolve the matter within five business days. desk gaming is committed to handling all player queries and complaints fairly, transparently, and in accordance with applicable Philippine regulations. For information on how your personal data is handled, please refer to the Privacy Policy page.
Quick answers to what Filipino players most often ask about the platform's rules.
Registration is free, deposits are in PHP, and the full platform — live casino, fish games, and VIP rewards — is available on any mobile device across the Philippines.